Inspiration vs. Motivation

"Inspiration is short-lived. It’s typically emulating other people, and it’ll push us for a week or two. But inspiration begins to extinguish quite quickly. And as Henry Ford once said, after that it’s 90 percent hard work. Inspiration may get us started, but it never keeps us going. And that’s where motivation works.  

And motivation doesn’t come in a bottle. Motivation is, scientifically speaking, a series of small behaviors."

Apparently this is quote week. This one comes from John Norcross via Rob Walker of Murketing. It's a fantastically interesting way to think about what's wrong with advertising today, constantly trying to inspire the consumer to buy in fleeting forms, without doing the generally harder and more difficult to measure work of consistently motivating a person to purchase.

Rob probably said it better (that's why he's got that fancy job at the NYTimes)

"Anyway, I guess I wonder if all the inspiration offered by gurus is a bit of a disservice. It’s like a jolt of caffeine; it won’t last. (It’s another variation of the instant-ness problem I wrote about the other day, maybe.) You’ll feel briefly like you’re on a new path, but it fades. You get pumped up and “inspired,” and then before long you’re right back where you were … needing “inspiration” again."


(Feel free to stop reading here - the rest of this is just thinking out loud)

***

Heyjealousy1All of this makes me wonder what we actually value as a society. We like to think it's the underdog story, the guy who works his way up from nothing to the top. But is that what we really value in practice? 

Gladwell touches on this in Outliers. We imagine these great people as if they were born to do what they do. Not so much that they fell into success, but that it was somehow pre-destined for them. And in doing so we discount the serious work that it took to succeed, as well as the help that pushed them to what they become.

Or consider Tony Romo after the very sad defeat the Cowboys were handed yesterday. He started off the year a brilliant underdog story, a guy that worked his way up from a small town, to division 2 college football, to barely making the team as an undrafted rookie free agent. But now the hard work story is rather worthless, lost to a single average season.

Or stock prices. An entire financial system based on short-term returns, often at the expense of longer-term gains. Last night I heard a pundit talking about how next year probably won't be so bad because we'll be rolling over this year's sales. So even if next year still sucks, the comps will probably be positive, and stocks go up. Or when a new CEO is hired, he or she lays off 20% of the staff, closes a few stores - and the stocks go up. Doesn't mean they'll make any more money or be much healthier in reality, but stocks go up, discounting the much more difficult job of actually making a company viable again.

The point is maybe what we really value is the winning, but we don't really give a shit about how we do it, no matter what story we tell ourselves. Maybe it's all just based on envy. Everyone envies the end result, but not necessarily for the sacrifice that it took to create it, so we choose to discount the difficult bits as it might negatively affect the story of what we tell ourselves success looks like.

Anyway - probably neither here nor there, but something to think about.

Hee-Haw in the News: Let's Kill Some Trees for a Cause

Paulquickstory081808_2

In case you haven't heard enough of my ranting and raving here, you can check out my appearance in the Dallas Morning News' daily paper, Quick DFW. Big thanks to Lesley Tellez and Quick for letting me waste a little space for them, and for being gracious enough to call me an ad guru. The t-shirts are being printed as we speak.

From print me:


Q:  (Lesley) What's the biggest mistake companies make in trying to reach the young demographic?

A: The biggest mistake is to assume that they give a crap about you. This is true across all demographics, but maybe more pronounced or obvious in the younger segment. This group has grown up with total control of their media environment, advertising included, and too many [companies] think they can just stroll in with screeching guitars while adding "for your generation" to the end of a tagline and expect that to connect.

Eureka! Insights & The Brain

Weirdbrain_2Jonah Leher brings us this absolutely brilliant article and a must read for those of us in the business of insights. I realize this looks long, but put your bloggy ADHD brain aside for a moment and read it. You'll thank me afterwards. He begins with the following anecdote (which, believe me, I will be stealing):

The summer of 1949 was long and dry in Montana. On the afternoon of August 5th, the hottest day ever recorded in the state, a lightning fire was spotted in a remote area of pine forest. A parachute brigade of fifteen firefighters
known as smoke jumpers was dispatched to put out the blaze; the man in charge was named Wag Dodge. When the jumpers left Missoula, in a C-47 cargo plane, they were told that the fire was small, just a few burning acres in the Mann Gulch.

Mann Gulch, nearly three miles long, is a site of geological transition, where the Great Plains meet the Rocky Mountains, pine trees give way to tall grasses, and steep cliffs loom over the steppes of the Midwest. The fire began in the trees on one side of the gulch. By the time the firefighters arrived, the blaze was already out of control. Dodge moved his men along the other side of the gulch and
told them to head downhill, toward the water.

When the smoke jumpers started down the gulch, a breeze was blowing the flames away from them. Suddenly, the wind reversed, and Dodge watched the fire leap across the gulch and spark the grass on his side. He and his men were only a quarter mile uphill. An updraft began, and fierce winds howled through
the canyon as the fire sucked in the surrounding air. Dodge was suddenly staring at a wall of flame fifty feet tall and three hundred feet deep. In a matter of seconds, the fire began to devour the grass, hurtling toward the smoke jumpers at seven hundred feet a minute.

Dodge screamed at his men to retreat. They dropped their gear and started running up the steep canyon walls, trying to reach the top of the ridge. After a few minutes, Dodge glanced over his shoulder and saw that the fire was less than fifty yards away. He realized that the blaze couldn’t be outrun; the gulch was too
steep, the flames too fast.

So Dodge stopped running. The decision wasn’t as suicidal as it appeared: in a moment of desperate insight, he had devised an escape plan. He lit a match and ignited the ground in front of him, the flames quickly moving up the grassy slope. Then Dodge stepped into the shadow of his fire, so that he was surrounded by a buffer of burned land. He wet his handkerchief with water from his canteen,
clutched the cloth to his mouth, and lay down on the smoldering embers. He closed his eyes and tried to inhale the thin layer of oxygen clinging to the ground. Then he waited for the fire to pass over him.

Thirteen smoke jumpers died in the Mann Gulch fire. White crosses below the ridge still mark the spots where the men died. But after several terrifying minutes Dodge emerged from the ashes, virtually unscathed.

There is something inherently mysterious about moments of insight. Wag Dodge, for instance, could never explain where his idea for the escape fire came from. ("It just seemed the logical thing to do" was all he could muster.) His improbable survival has become one of those legendary stories of insight, like Archimedes shouting "Eureka!" when he saw his bathwater rise, or Isaac Newton watching an apple fall from a tree and then formulating his theory of gravity. Such tales all share a few essential features, which psychologists and neuroscientists use to define "the insight experience."

Frankly, I don't think I need to suck up much of your digital air with my analysis, you'll do well to give it your own read. Perhaps you'll have an insight about how you have insights along the way. And for those of us who live for the satisfaction of those eureka moments, an extra one of those or two of those can never be a bad thing.

One problem, the New Yorker, in their infinite wisdom, only left an abstract online. Luckily Deric PDF'd the thing, which you'll find here. Mike Aruz also had a few words about it here.

Build Me One of them Dinosaurs!

I absolutely love this video taken at the Los Angeles Museum of Natural History. It so easily shows a reason why advertising budgets are crumbling or shifting, or whatever you'd like to call it. Setting aside what budget was earmarked for what part, just compare this animatronic dinosaur to running a spot about something closer to what you'd expect a natural history museum to be. Clearly the longer term affect to your bottom line business is provided by the dinosaur. And after you see the tons of videos being shared across the web, do you go to your ad agency and scream "Buy me some space on YouTube!" or do you go back to the animatronics company and say "Build me some more of them dinosaurs!"?

[vimeo http://www.vimeo.com/1316102 w=400&h=267]
Extinct, my ASS! from The Original Joe Fisher on Vimeo.

And yes, I understand that those are two very different functions, but obviously dollars will continue to shift from messaging to things that tend to increase the intrinsic marketing value of the product or product experience. Tough for ad agencies to keep making money the way we do today, but sure sounds more fun to build a dinasour than to make an ad about a built dinasour, and for the customer, the reverse is true as well.

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Microsoft Engaging in Bullshit Marketing. Few Surprised.

Microsoft_logo1_2I got back to the office today to find a message from a concerned Chris of the organization "Americans for Technology Leadership." Chris thought that I might be alarmed to note how the impending Google/Yahoo search deal will negatively affect us by creating, as Chris said, a monopoly that will essentially allow them to set their own pricing.

That's all I needed to hear to get me plenty pissed and quickly call back. And that's before I knew just how full of shit the organization was.

From SourceWatch:

In August 2001 the Los Angeles Times reported that a ATL was behind a "carefully orchestrated nationwide campaign to create the impression of a surging grass-roots movement" behind Microsoft. "The campaign, orchestrated by a group partly funded by Microsoft, goes to great lengths so that the letters appear to be spontaneous expressions from ordinary citizens. Letters sent in the last month are printed on personalized stationery using different wording, color and typefaces--details that distinguish those efforts from common lobbying tactics that go on in politics every day. Experts said there's little precedent for such an effort supported by a company defending itself against government accusations of illegal behavior."

Not that it was difficult to figure out that the bucks behind the phone calls were coming from Microsoft's pocketbook. A quick trip to the website lists them as one of the 9 founding members, along with the failing CompUSA and Staples, among other companies that will no longer enjoy my patronage.

Don't get me wrong. I understand some of those fears. But there are serious holes in their argument.

First, pricing isn't set by Google or Yahoo. How much I spend is determined by the open marketplace whether that is on Google, Yahoo or whoever's platform. To imply otherwise is to assume the people they call to be ignorant.

Secondly, I have serious issues with calling Google's search program to be a monopolistic endeavor. Google didn't become Google, and hasn't stayed Google, because of a lack of choice. There are hundreds of search engines from which to choose, whether along certain verticals or in general. Google won by building a better product, and for them to be punished for that is ridiculous. Ask.com spent how many millions to increase their share? And by how much did Google increase their own during the same time period?

As I explained to Chris, Google holds massive share because people chose their service, and continue to choose their service over the likes of MSN. I didn't use MSN and don't use Live because I don't really like the product. Plain and simple.

Now, as for Microsoft, is this really a company that can credibly whine about this? Can this possibly be anything other than idle bitching from the same folks that have shipped millions of computers with Windows and IE and countless other Microsoft products pre-installed?

Frankly, I find these astro-turfing campaigns to be the worst in deplorable. It's deceptive, misleading and ultimately makes those spending the dollars look like assholes. And Microsoft, you look like an asshole.

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Blockbuster Video? Nope.

750pxblockbuster_media_sign_2007Ah, the store re-branding. Now that's a sign of trouble if I've ever seen one. This store, formerly known as Blockbuster Video, is about a mile from my house. Driving by a couple days ago, I noticed the video had switched to Media, and the gold was gone in favor of gray. I'm not sure if this is a company or a franchise store, but I can solve the riddle for them pretty quick. Not gonna move your business.

Listen, I get that the blockbuster brand has become somewhat stale and some updates are needed, but the problems run much deeper than a logo, trust me. Since there wasn't anything online (past a reference to the store change on Wikipedia), I called the store to ask them about what media means. The exceptionally polite employee just said, "it just means we have more high end stuff." Like what? Ummm....yeah. I'm not sure how video gets high-end (or more high end than netflix or best buy). I guess it's time to take a trip by the store.

The lesson here, solve the tough problems first, not the easy ones. It's easy to change your logo, not so easy to fix your dying distribution model.

Mack has more on blockbuster
.

Round Two: Fight!

I'm now into the finals of Gavin's super contest for the Bargain Queen, aptly named "So You Think You Can Market?" (how the hell am I supposed to punctuate that?)

Go here to read, then vote. I fear I'm about to receive an ass-kicking of the first degree with this guy's army of classmates and facebook friends, but you can make my loss just a little less humiliating.

And because I have no photo to post, you can see what a bored Sunday afternoon will do. Here's my shitty music video for the Silver Arrows. Enjoy it. Or don't.

I'll miss you IPod Touch. We would have made a great pair...

The HammerNet

M.C. Hammer is back with a brand new invention, something grabs a hold of him tightly, then he flows like a harpoon daily and nightly, will it ever stop? Yo, I don't know...

Damnit, I think I've mixed up my shitty rappers from the early 90's.

M.C. Hammer makes his triumphant return to the spotlight with the stupidest idea on the planet, DanceJam, which has over a million bucks in funding from big wigs like Michael Arrington of Techcrunch. Of course, I felt the same sentiment about the dumbest-ass show ever, Dancing with the Stars, so what do I know.

It's basically a YouTube for people dancing. Can we please stop with the "YouTube of Whatever" thing? We already have a youtube. There's lots of dancing videos there. I promise. Search dancing. They're all over the place.

Okay, I'm really just bitching because I know it's going to work. I guess it's hammer time after all.

I wonder if ABBA is an investor, as well...

http://v1.tinypic.com/player.swf?file=6b9gyls&s=1

Radiohead Likes Me

Radioheadvia
So, I thought I would be the coolest kid on the block (not to be confused with new kid on the block) and actually pay something for the new Radiohead album. Thought is the operative word. I must say that it's cool that they are allowing you to name your price, and even cooler that they actually kept this under wraps until 10 days before the release. That's one way of working with (not suing) the torrent generation.

But, then I got this verification message. Verified by Visa? Is this real? You want my credit card number (again), my name (again), and the last 4 digits of my social, too? Fuck you. You had me until social. Fraudulent or not, I've never seen that shit before. So, I'll take my new album for free, thanks. But good job on everything else. I was only going to pay you 5 bucks, anyway.