Why Advocate For the Devil, When There Are So Many Good Things to Advocate For?

Hey, sorry, man, I'm just playing the devil's advocate...

Ever heard that?  Of course you have.  Devil's advocates are everywhere.

Nospan

You know why?

Because it's easy to say no.  It doesn't take much thought, and it sure doesn't take much work.  The devil's advocate is the person that kills action for the sake of killing action.  He takes that stance because he is too lazy to find solutions, too stupid to come up with his own ideas, or too selfish to share the glory.

Nomore

It takes courage to say yes.  It's takes perseverance to make a good idea good in reality.

A true leader sends the devil's advocates out of the room, and lets the collaborators, the thinkers, the dreamers, the magicians and composers turn their wildest imaginations loose to create something beautiful, powerful and original.

Yesgaf

That's not to say we need sycophantic yes men.  But, champions know that any idiot can say no. It takes real guts to embrace an idea and make sure it grows.

Tune In Saturdays: Matt Pond PA

Mattpondpa You know how you know you've made it as a band?

Yep, that's right, you make the soundtrack of the soul crushing FOX show, the OC.  Somehow, that's become the new indie cred.

And, for Matt Pond PA, I imagine that is neither the beginning, nor the end.  I know I probably reference the following bands too much as influences, but what can I say, I like 'em, and I like bands that sound somewhat like 'em, so with that, if you like Death Cab for Cutie or The Shins, you'll probably like this band.

Most songs are layered with the basics plus some strings and keys.  While they never really hit you over the head, it's always a pleasant ride.  Head over to the MySpace site for a taste of their newest record, Several Arrows Later, or check out the video for "So Much Trouble" below.

Home. Altitude Records. MySpace.

[youtube https://www.youtube.com/watch?v=w2EYqmuSGYU]

Heather: Celebrity Hair Doctor or Lawyer Crop Scientist to the Stars?

Blog A twenty minute history of hair styles by two former sorority girls. That's how my flight started today.

No, I wasn't part of the conversation, but I just left my IPod off while the engines revved up, and we took off, just because I was so amused by how ridiculous the conversation was.

Ok, enough of that, I thought, and I went on to a little Across the Sound catch-up.  Forty-five minutes later, and the girls had People magazine out and were giggling like crazy. So, naturally I removed the ear buds to have another peak into this meeting of the minds.  Ahh, of course, a Paris Hilton discussion.  Then Madonna, then Anna Nicole Smith (who apparently is VERY smart...Just look how much money she has, How could she not be?...duh!), and, of course, the lead singer of the Dixie Chicks, who has lost favor because of her leftist know-it-all attitude.  GDubya would be very proud. 

And, back to the IPod. 

But, I couldn't help it.  I needed to hear more.  And I can't tell you how pleased I was with the next batch of insights into, you guessed it, celerity hair!

So, at this point, from a marketers' perspective, my recommendation would be to team up with Star magazine and Sex in the City, throw an American flag on the lapel, and you'll have won them over, no matter what product you happen to be selling.

I'm such an asshole.

How the hell do I know anything about these women?  Maybe they're both doctors, lawyers or scientists who just go for weekend girlie trips where they don't allow themselves to talk about anything but topics that use as little brain power as possible?

The point is, we can't rely on snapshots, fragments of the consumer's lives, and expect to paint a clear picture of the whole.  Consumers take on different roles depending on what situations they are in, who they're talking to, how the feel, what clothes they're wearing, what they did the night before, whatever.  We all wear different hats, and too often traditional advertising assumes the same hat, for the same person, at anytime.

And the last time I lost the ear buds, the discussion had turned to major agricultural crops in the State of Texas in the 1800's.  Who the fuck could have seen that coming? Not me, that's for sure.

Along the same lines, Eric Kintz has a great post about Dissociative Identity Marketing, although, he's referring more to digital personas. It's a good read, and probably makes a little more sense than my ramblings.

Eight dollar beers? Fuck you! I'll take two, please.

Last night, I went to the Flaming Lips and Matisyahu show at the Nokia Theatre in Dallas.  It's been a long, long time since I've been to a show like that, and going made me remember why.  It's music that I love (well, not Matisyahu, he sucks) but stripped of all its intimacy and emotion.  It's more like going to some Sunday morning TV mega-church rather than a rock show.

Lipsconfetti
But that's rock corporate-ified. It's safe, air-conditioned and smoke-free, three things that don't seem to match when I want, more than anything else, authenticity.  The inauthentic may make MTV, but they rarely last. 

But, that's all beside the point.  The point?  Eight fucking dollars for a damn beer!  After paying 40 bucks for the ticket, they expect that much money from mostly 20-something year-olds, who, predominately aren't making enough money to not care?

Lipsdestroy_1

And they do it because they can.  They price gouge for the same reason movie theaters do. The consumer, after walking through the door, has left their options at the door.  They pay the outrageous mark-up, have nothing or cheat and run the risk of getting kicked out.

But isn't that what we, as an industry, do for the most part?  Don't we, when faced with the option to build stronger relationships, tend to take advantage, just for some short-term gain?

My eight dollar bud light is no different than spam direct mail overflowing my inbox, or the telemarketer interrupting, or another billboard cluttering the landscape, the RIAA suing kids (who happen to be there customers) for ripping CD's, or any other tactic based on lining pockets rather than what's best for the customers, or at least some sort of reasonable balance between the two.

Lipsballoonslight_1

Too much of the advertising industry has become a pack of con-artists, like the movie theaters or the music industry, charging eight bucks for a beer or a pretzel, because that's what they think they can get, not because it's right or reasonable.

How about we take notice of how well that strategy's working out for them, and realize that we can do better.  Our customer's gain will ultimately lead to our own, so let's try acting with a little responsibility, and fight those who do their best to ruin what's left of our credibility.

As, a side note, after the big show, we went to a little one, featuring a band wearing speedos and kickin' fake German accents.  The Pabst was a dollar, the club was shitty, and we felt completely at home.  I'll take that over air-conditioning, curfews and asshole security any day.

Lazer2

Tune In Saturdays: Camera Obscura

CameraobscuraCamera Obscura, a Glasgow-based six piece, has made an engrossing mish mash of 50's and 60's retro combined with atmospheric pop.  Let's Get Out of This Country has a melancholy undercurrent, and would feel very much at home on a Belle and Sebastian record. They just feel nice and comfortable, like some sort of background music to a Zach Braff movie. 

The unfortunately-named Dan Raper over at Pop Matters sums up the appeal of the band, and more particularly, lead Tracyanne Campbell quite nicely:

She’s got this kind of lovable confusion that everyone in their 20s can relate to—and she expresses it in shades of sweet harmony that makes any eager consumer of characteristic UK chamber pop flutter with excitement.

If you head over to their MySpace page, give "Hey Lloyd" a listen, it's a nice upbeat indoctrination into the band.  Below is the video for "Let's Get Out of This Country."

Camera Obscura Blog.
Home.

Top 25: Technoratified

With a nice mix of boredom, writer's block and curiosity, I figured now is as good of a time as ever to technoratify Mack Collier's iconic Top 25 Marketing blogs.

So, here it is, the Top 25, shuffled to reflect rankings through the technorati lens...

1. Seth's Blog - #35 (14265 links from 5716 blogs) VG - 1
2. Creating Passionate Users - #115 (7439 links from 3067 blogs) VG - 4
3. Gaping Void - #121 (9141 links from 2935 blogs) VG - 2
4. Church of the Customer - #1566 (2009 links from 910 blogs) VG - 9
5. HorsePigCow - #1684 (2516 links from 872 blogs) VG - 8
6. Coolz0r - #2569 (1832 links from 666 blogs)  (Is Coolz0r evil?) VG - 6
7. Brand Autopsy - #2994 (1414 links from 591 blogs)
8. What's Next - #3054 (1440 links from 587 blogs) VG - 11
9. Duct Tape Marketing - #3479 (1051 links from 533 blogs) VG - 3
10. Jaffe Juice - #4599 (1434 links from 441 blogs) VG - 16
11. Marketing Shift - #5174 (901 links from 404 blogs) VG - 5
12. Diva Marketing - #5680 (1699 links from 374 blogs) VG - 18
13. What's Your Brand Mantra? - #8379 (632 links from 274 blogs) VG - UR
14. Logic + Emotion - #8678 (843 links from 266 blogs) VG - 14
15. Viral Garden - #9055 (907 links from 257 blogs) - VG - 10
16. MP Daily Fix - #9476 (619 links from 248 blogs) VG - 7
17. Experience Curve - #10816 (497 links from 220 blogs) VG - 17
18. Marketallica - #11775 (398 links from 203 blogs) VG - 20
19. ProHipHop - #13136 (1430 links from 184 blogs) VG - 21
20. Beyond Madison Avenue - #13527 (461 links from 129 blogs) VG - 22
21. Emergence Marketing - #14520 (348 links from 168 blogs) VG - 13
22. Movie Marketing Madness - #14725 (820 links from 166 blogs) VG - 24
23. Brains on Fire - #23515 (478 links from 109 blogs) VG - 23
24. Marketing Nirvana - #34204 (200 links from 77 blogs) VG - 19
25. Studio UES - #82144 (93 links from 34 blogs) VG - 25

Obviously, there is one glaring omission with the New School of Network Marketing not showing up on the technorati list. For whatever reason, it wasn't giving her a rank, so I couldn't really put it here.  Hopefully next time, if there is a next time, that will be fixed.

The biggest change of all comes from What's Your Brand Mantra? After dropping out of the Top 25 in Alexa, it still retains the #11 ranking here.  The jumps for both Creating Passionate Users and Church of the Customer were especially interesting, as well, with CPU winning the salutatory position, and CotC six spots higher.

Well, there you go. Mack, I hope you enjoyed this one especially. 

Honest Marketing? I call bullshit.

Gallery_07over_1Business Week had a hilariously depressing story (subscription) about Safeway's marketing strategy, which is basically, don't roll out some multi-million dollar campaign until you can be what you say you  are.


"To escape, Safeway had to pull off a challenging feat. While continuing to offer popular food brands at low prices, it had to add higher-quality fare and transform its sterile aisles into a more stylish environment. Most important, consumers had to believe the change was for real, not just window-dressing. That's a tall order for an 80-year-old retailer whose customers associate it with fluorescent lighting and Oreos. So the company used what management gurus call authentic marketing: the art of telling consumers a story they want to believe, then delivering the products and experience that make the story real."


That's right people, honest marketing across all touchpoints has been anointed with a new moniker from the management guru's over at Safeway, "Authentic Marketing."

I kind of chuckled through the article because it just seems so ridiculous.  This is news?  Don't make your advertising bullshit, and expect your dumbass customers to be blindly led down the primrose path?

The thing is, THIS IS NEWS!  It's just another indication of the fact that advertising DOESN'T WORK in a black hole.  No matter how many dollars you have to spend, there is no long term benefit in throwing advertising dollars at a problem that has nothing to do with advertising.

It's possible for bad advertising to fuck up a great product, but it's not possible for great advertising to save crap.  Trust me.  Box up some crap, and try to sell it.  If you're not as chic as this guy, then it won't sell.

It also says a lot about our industry when we actually have to segment a part of our work as authentic, like it's some new, emerging skill set.  Clearly, we have some work to do in transforming our image, and that starts with all of us designating everything we do under the heading of "Authentic Marketing."

Tune In Saturdays: Fionn Regan

FionnreganFionn Regan, a solo artist from Dublin, is incredibly skilled at crafting quiet, finger-plucked melodies full of hope and confidence.  Most of the songs on the newly released End of History have a tendency to meander, and slowly get to the point.  But it's not really in a bad way, the journey is really the thing with his music.  It's not about the hooks, it's just about a guy and his guitar, for the most part.

Get started with the video for "Put a Penny in the Slot" below, then head over to the MySpace page and listen to one of the fuller songs on the record, "Blackwater Child."

Smile, Smile...The House is on Fire

FireWe all have fires to put out.  Most of us have a fire on our desk every twenty minutes.

There's always something freshly burning, needing attention now.  But if you let the fires win, you lose.  The fires just serve as a distraction, and half the time, they're not really fires at all.  If you start losing sales, it's easy to freak out, call it a fire, and start throwing buckets of water on it.

But, what if you just let it burn?  Just let it burn through your desk, your computer, the whole damn building.  What then?

We put out these fires because that's what we're wired to do, whether it's right or wrong.  The hard thing to do is to let it sear, singe and smoke, and then rebuild, fresh from nothing. 

So, here's my suggestion.  The next time a fire starts burning, pull out a bottle of Jack, pour a drink, and enjoy the nullification of the old guard, the unwillingness to change, the voodoo metrics, the shouting and consumer torture.  Smile for your good times, the Cannes awards, the old battles and be proud of the work that's been done.

But know what's true now.  The customer has always been smarter than they were given credit for, but now they have the tools to prove it.  Let it burn, and celebrate with them, because you are them.

photo by trishalicious via flickr

Me X Time = MeTime

[vimeo http://www.vimeo.com/99392 w=400&h=300]

everyday on Vimeo

Noah Kalina took a picture of himself every day for 6 years.  2356 consecutive days of changes in styles,  apartments, tastes...  Six years of maturation, refining of thoughts and attitudes.

At an average of 3000 advertising messages he likely received per day, that's over 7,000,000 different ads Noah combated throughout this time.  With all the changes in such a short period of time, did he ever jump demographic groups?  How many of these marketers treated him any differently in 2000 than they did in 2006.  The answer is probably very few.  Most just saw an 18-29 year white male.

This is a visual representation of the fact that it's time we stop treating human beings as numbers, or just parts of a whole.  It's ridiculous to assume that a single person is roughly the same at 28 as 22, it's even more insane to aggregate that across multiple people. 

It's important that we recognize individualistic differences across not just the greater marketplace, but especially among our own customers.  How many of those companies shouting the 7 million messages actually took the time to understand Noah, and build a product or series of experiences that grew with him, and appreciated his developing wants?  Again, probably not very many.

Is it easy to approach Noah as Noah, and identify his particular needs? No, it's not.  And it probably never will be, but that doesn't mean we should just give up and identify him like the first line on his personal ad. 

26, SWM...How much of the story does that tell, really?